Thu, February 04, 2021 11:17 AM | Deleted user
  • A pioneering Australian tour operator to South America, Tucan Travel commenced operating small group tours in 1987.
  • CATO acknowledges its decades-long contribution to the travel and tourism industry.

CATO is devastated to hear that Tucan Travel has been placed into voluntary administration, and would like to acknowledge its 33-year contribution to the travel and tourism industry and travellers alike.

CATO continues to lobby government for support to aid the recovery of Australia's tourism industry, and empathises with Tucan Travel's employees, consumers and suppliers who have been financially affected.

We want to acknowledge the significant hardship the Australian Tourism Industry is currently facing—and has faced over the last year—as a result of the COVID-19 pandemic.

Information on the Tucan Travel website currently states:

On 2 February 2021, the Board of Directors of Tucan Travel Pty Ltd resolved to place the company in Voluntary Administration pursuant to Section 436A of the Corporations Act and appointed Mr Andrew Barnden of Rodgers Reidy (Sydney) as its Administrator.

The Administrator will formally contact all known creditors advising of his appointment and the Voluntary Administration process, this will include the Australia and New Zealand customers of Tucan Travel Pty Ltd.

In addition, as the company has ceased trading, any Australian or New Zealand customers who have paid for any travel with the company by way of Credit Card and/or PayPal are requested, in the first instance, to contact their Financial Institution/Bank (who issued the credit card) in an attempt to seek a chargeback/refund due to "the closure of the business as a result of the external administration of the company".

If creditors of Tucan Travel Pty Ltd have any additional queries, then they are requested to contact Rodgers Reidy on the following:

  • Telephone: +61 (2) 9262 1944 - request to speak to either Mr Steven Jolly or Ms Celeste Cosenza.
  • Email:

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