The Council of Australian Tour Operators (CATO) has issued guidance to members in response to ongoing airspace disruptions across parts of the Middle East, encouraging proactive operational planning and early communication with distribution partners.
While many CATO-accredited tour operators do not manage international air ticketing directly, Managing Director Brett Jardine said the downstream impact on destination operations could be significant.
“This is primarily an operational continuity issue for tour operators. Delayed arrivals, split groups and itinerary adjustments can create commercial and logistical pressure if not managed early,” Jardine said.
CATO has advised members to review upcoming departures, confirm passenger air status with distribution partners, prepare for staggered arrivals and revisit contractual provisions relating to minimum numbers and cancellations.
The organisation emphasised the importance of measured communication.
“Our advice to members is to remain calm, avoid speculation and focus on documentation and preparedness. Tour operators are experienced in managing disruption, and proactive coordination with partners will minimise impact,” Jardine said.
CATO is attending a formal update with DFAT early this afternoon and will continue monitoring developments and provide updates as required.
